Account control

Delete your account

Delete from the app

  1. Open Kept and go to Profile.
  2. Open Account.
  3. Select Delete account and data.
  4. Confirm the deletion when prompted.

What is deleted

The deletion request removes the registered account and associated Kept application data, such as saved virtual-shopping activity, subject to limited retention required for security, backups or legal obligations.

Guest use

Guest users do not have a registered Kept account. Guest information stored locally can be removed by clearing the app’s storage or uninstalling the app.

Need help?

If you cannot access the deletion option, email [email protected].

Account deletion is permanent. Export or record anything you want to keep before confirming.